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Conditions & General Information: The conditions below form the basis of any contract between you and Countrywide Golf Holidays US, Inc. (the Company). When you book your tour with the Company, you appoint the Company to act as your agent to obtain the requested services for you. When the Company has done so and you have confirmed the booking and paid the deposit, they will accept responsibility for providing your vacation from that point onwards. No employee or representative of the Company has the authority to change these conditions or information. The Company makes arrangements with other direct air carriers, hotels, car rental companies and other independent parties to provide you with travel services you purchase. These services are subject to the conditions imposed by these suppliers, and their liability may be limited by their tariffs, conditions of carriage and international agreements. See further details on Responsibilities and Brochure Accuracy below.

Prices: Prices are in U.S. dollars and are based on operating costs, fuel prices and exchange rates at the time of contracting with suppliers. Should these increase more than 3% from time of initial booking, you may be notified and asked to pay these additional costs. All prices are subject to change without notice. Package prices do not include any fees or service charges other than those listed in the tour itinerary. All departure taxes will be included in airfares unless this is not allowed by the country to be visited. All ground packages are per person based on double occupancy and are European Plan (No Meals) unless otherwise noted on the schedule. Single, third/fourth person, and junior/children's rates may be listed. Room occupancy limits vary among hotel properties and/or destinations.

Deposits & Final Payments: To initiate booking, a nonrefundable Deposit of $600 per person to cover nonrecoverable hotel, course, and administrative fees is due. In certain instances, a larger amount or second deposit may required and will be noted on your tour/invoice. Final Payment due 10 weeks prior to travel. Within 10 weeks, package price is 100% nonrefundable. Payment may be made online by credit card or e-check via our PayPal account or by personal check to Countrywide Golf Holidays US. Bookings are only accepted subject to the availability of required tour services such as accommodations and golf starting times. Reservations may be cancelled with no refund of any monies if full payment is not received by due date.

Cancellations: Notification of cancellation by a client must be forwarded in writing to Countrywide Golf Holidays US. Cancellation charges vary dependent on the travel package purchased. The schedule of cancellation charges for your package will be included on your tour/invoice. No refund will be made for unused portions of a travel package. Any refunds will be processed according to the manner in which you paid; i.e., payment made by credit card must be refunded through a charge card credit in the event of cancellation. Please allow thirty (30) days for refunds to be processed.

Name Changes: In the event it is necessary to change the name of any of the golfers previously confirmed on a trip, the following per person charges shall apply;

  • more than 60 days before departure - a charge of $100 plus any applicable nonrefundable deposits paid to golf clubs which prohibit transfer of    deposits,
  • 60 - 21 days before departure a charge of $400 plus any applicable nonrefundable payments made to golf clubs which prohibit transfer of same,
  • less than 21 days before departure a charge of $800 plus any applicable nonrefundable payments made to golf clubs which prohibit transfer of    same.

Itinerary Changes: An administrative fee of $50.00 per change per person will be charged for changes requested by client after deposit has been received. In most cases, changes cannot be made less than 60 days before travel.

Travel Insurance/Protection: Countrywide Golf Holidays US, Inc. highly recommends luggage, accident and trip cancellation insurance. The Company is not liable for loss, damage or theft of luggage or personal belongings, for personal injury, accident or illness. It is important for your own self-interest and protection that you make certain you have adequate coverage. Check with your insurance company. You may purchase coverage specific to your tour through our preferred supplier, Travelex, either online at www.travelexinsurance.com or by calling 1-800-228-9792. When purchasing, enter Location Number 14-0029. A "Pre-existing conditions" waiver may apply if insurance is purchased within 21 days of initial deposit. Verify details when purchasing the insurance.

Waitlist Policy: To be placed on the list, contact reservations and submit a $150 per person deposit. There are no cancellations fees imposed for canceling waitlisted reservations. As cancellations are received, the first name on the list will be contacted. These clients have 24 hours to respond before the next name on the waitlist is contacted, unless departure is within 48 hours or less, at which time an immediate response will be required.

Final Travel Documents: Final Travel Documents will be mailed approximately 2-3 weeks prior to departure. Documents will not be delivered without full payment on a reservation. Document packets will include final confirmed itinerary, paid invoice, hotel and local representative contact information, all applicable hotel, green fee, rental vehicle vouchers and driving directions, etc.

Travel Documentation/Passports & Visas: For US citizens, a current passport is required for overseas travel and some countries may require a visa. Please check for the most up-to-date visa requirements online at http://travel.state.gov/index.html Citizens of other countries should check with the appropriate Embassy. Keep copies of all relevant documents including passport, visas, travelers checks, credit cards, itinerary, airline tickets, etc. both at home and with you in case of loss of originals.

Vehicle Rental: On independent self-drive tours with a rental vehicle, all drivers must be over 25 years of age and under 65. A valid driver's license is required for anyone who will be driving. CDW (Collision Damage Waiver) is included in the price of your rental vehicle, however, it does not cover negligent damage to wheels and tires or puncture repairs.

Air Travel: Airline tickets for travel on scheduled airlines, if they should be issued through Countrywide Golf Holidays US, are a separate item from the travel package and may carry change and cancellation penalties as specified by the carrier. Seating requests made at the time of booking will be noted, however, these are requests and not guarantees. Regulations specifically state that all passengers must present government issued photo identification when boarding. Any person who cannot prove that he or she is the person designated on the reservation will not be allowed to board the aircraft/ship. International flights require that you be able to present Proof of Citizenship (government-issued birth certificate along with a picture I.D.) or valid U.S. Passport as required for specific destinations. Any person whose name does not match his/her proof of citizenship document must present proper documentation illustrating name change(s) including, but not limited to, marriage license(s), divorce decree(s), adoption papers, etc. Any child 17 years or younger, not traveling with both parents is required to carry a Parental Consent Form or permission letter signed by both parents and notarized at time of check-in. Non-U.S. citizens should consult the consulate of host country regarding documentation required.

Baggage: Pack as lightly as possible due to airline baggage limitations and the size of rental car luggage space. Check for the most current regulations regarding carry-on baggage, prohibited items, duty-free items, European Union restrictions, etc. at www.tsa.gov . Generally, the airline allowance is two (2) pieces of checked baggage (2 suitcases or 1 suitcase/1 golf bag); any additional baggage or overweight baggage may incur an excess baggage fee. On flights, liability for baggage loss, damage, or delay is limited. Maximum liability, unless excess weight is noted and additional charges paid, is limited to free weight allowance. Questions regarding baggage on commercial carriers should be directed to that particular airline.

Flight Schedule: To ensure "Meet & Greet" and/or rental vehicle are available, if applicable, the Company requires a written copy of your flight schedule.

Group Tour Arrival/Departure Windows: For escorted and hosted tours, it is necessary to establish air arrival and departure windows that best accommodate a coordinated transfer for each group. In order to guarantee transfers to/from hotels, you must arrive/depart during the designated window. Due to multiple arrivals/departures, there may be a waiting period prior to/after transfers as necessary.

Golf Handicaps: Golf clubs may require visitors to show handicap cards. We strongly recommend you travel with a handicap card. The Company accepts no responsibility if you do not and are subsequently denied golf. Certain clubs also place maximum handicap restrictions on visitors. If your handicap is greater than 24 (men) or 36 (ladies), please notify us in order we can discuss which clubs may have relevant restrictions.

Course Conditions: Please note that Countrywide Golf Holidays US can accept no responsibility for the playing conditions of any golf courses, including changes caused by course maintenance or weather conditions.

Tee Times: Please arrive early for tee times as neither Countrywide Golf Holidays US nor the clubs can guarantee tee times for late arrivals.

Caddies: For our clients, Countrywide Golf Holidays US will request caddies for those who wish them. They may only be requested for the entire duration of a trip, not for individual rounds. If you would like caddies, the Company will forward a request for caddies in advance of your visit. While the golf clubs will make every effort to secure caddies, they are neither employed by the golf clubs nor by the Company. As such, they cannot be guaranteed. The demand for caddies at most courses usually exceeds the availability. If a caddie is secured for you per your request, you are required to make full payment to the course/caddie directly. The caddie master or other club official will inform you of the caddie charge and tipping policy.

Golf Carts: If golf carts are available and included in your round, it will be noted in your tour itinerary/invoice.

Sightseeing: On escorted tours, sightseeing is included for non-golfers. On hosted or self-drive tours, a list of suggested activities will be provided. We highly recommend utilizing the resources available through your accommodation's front desk/concierge or the local tourist board office.

Optional Activities: Extra activities like spa treatments and classes are at your discretion and must be paid for at time of service if not pre-booked/-paid on your invoice.

Rooms: Hotels are reserved in the standard room category unless otherwise noted. If you would like to upgrade, please inquire about availability and rates at time of booking.

Early Arrivals/Late Departures: Hotels have set check-in and check-out times and they do vary. If you have a morning arrival at your destination, the hotel will try to accommodate you if possible but cannot guarantee your room until the published check-in time. If you wish to guarantee an early check-in, you will be required to purchase the prior night's accommodation. As with early arrivals, the hotel may accommodate a late departure based on occupancy levels but if you wish to guarantee a late departure, you will be required to purchase an additional night's accommodation.

Responsibility: Countrywide Golf Holidays US, Inc., as the tour operator, and its selling agents act only as agents in securing and booking the hotel accommodations and other land tour services provided as others as independent contractors. Countrywide Golf Holidays US, Inc., its selling agents or the specified air carriers assume and accept no liability for injury, loss, damage, accident, delay, changes or inconvenience caused by: any force majeure - health risks - reason of war or threat of war - riots - civil strife - terrorist activity - industrial disputes - acts, omission, neglect, delay or default of any person engaged in providing any tour services including transportation and accommodation - technical problems to transport - closure or congestion of airports or ports - building work - extended hotel closure - cancellations or changes of schedules by airlines - interruption or failure of public utilities outside the control of the hotel and similar events beyond our control, including storms, tempests and hurricanes.

If any tour service or its reasonable equivalent is not provided due to events beyond the reasonable control of Countrywide Golf Holidays US, Inc., the company will make an appropriate refund of that portion of the tour price covering the undelivered tour service. It is understood that Countrywide Golf Holidays US, Inc. shall have no other or further responsibility or liability either for the accuracy of any representation or the non-provision of any tour services. Transport by aircraft, rail, ship or coach will depend on the conditions of carriage of the relevant carrier. These conditions of carriage may limit or exclude the carrier's liability to you under international law (such as the Warsaw Convention). The responsibility and liability of the specified air carriers respecting their performance of air transportation services are limited by and subject to the conditions of contract in the passenger ticket, the rules contained in tariffs on file with U.S. Department of Transportation (available for inspection on request), and applicable provisions of law and treaty.

Countrywide Golf Holidays US, Inc. is not liable for loss, damage or theft of luggage or personal belongings, for personal injury, accident or illness on any vehicle or at any place throughout the tour. Countrywide Golf Holidays US, Inc. reserves the right to re-invoice a client in case an error is made in computing the tour price. The Company cannot be responsible for typographical errors, misprints, and misquotes.

As far as is known all information in the promotional and other materials of Countrywide Golf Holidays US, Inc. is accurate at the time of publication. Changes cannot be made after publication date, and the Company accepts no responsibility for any omissions or errors. Where the Company becomes aware of errors which could materially affect your travel package, we will take all reasonable steps to inform you in a timely manner.

Countrywide Golf Holidays US, Inc. reserves the right to cancel a tour if circumstances so require. In the event of such, Countrywide Golf Holidays US, Inc. will make a full refund to travelers of all payments received in respect of the tour. Such a refund of payments will be the full extent of Countrywide Golf Holidays US, Inc.'s obligation and liability to travelers. This Agreement shall be governed by the laws of the State of Indiana. The parties irrevocably agree that any judicial proceedings relating to this agreement will be filed in a court of competent jurisdiction within Marion County, State of Indiana, United States of America.

Should you have any questions regarding our Terms & Conditions, please feel free to e-mail us at Contact@golfconnectionradio.com

 

     
 

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